The most important part of understanding customers is knowing what stops them from accomplishing their goals.
Julia Cummings is Senior Manager, Global Executive Programs at Zscaler, focused on the development and operations of Zscaler’s CXO events and programs. Currently, she is running the Zscaler Virtual CXO Summit, Indian-origin CXO Summit, Women in IT CXO Summit, the Zscaler Customer Advisory Board. Prior to Zscaler, Julia was the Sr. Content Lead for CXO programs at Evanta, a Gartner Company, where she led a team specifically focused on the 14 North American CIO and CISO communities. She also incubated and launched the CIO and CISO Melbourne Executive community in Australia, and led content development for the Evanta Global CIO and CISO programs for several years.