The important question about digital transformation is not "if" you do it, but "how" you do it. Start where you can see the most value and then build on your success.
Keyur Desai has about two decades of experience in information technology enablement across diversified business segments for global investment conglomerate throughout the core sectors of energy, infrastructure, metals and mining, and services. He is a leading proponent of digital transformation innovation in such organizations. His teams support operations in more than 25 countries on five continents. Digital transformation for Essar means not just securing connections to crucial apps, services, and data from anywhere, but making sure that those connections support productivity.
As you move from the data center to the cloud and secure the connections to cloud-based assets, applications, and services, you must keep the user experience in mind—if you don't, then digitally transforming your enterprise will be very difficult.