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Nicole Darden Ford

VP and CISO

Nicole Darden Ford
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We rolled out global remote access in nine days based on a zero trust architecture, which was critical at the outset of the pandemic lockdowns.
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Transformation Journey

For more than 20 years, Nicole Ford has led enterprise information technology and security programs that protect the business and users. As CISO, Nicole oversees Carrier’s cybersecurity program and supports digital initiatives that best position the standalone company before its stakeholders. She recognized the importance of zero trust and cloud security protections for operating in a cloud-first world. Carrier had 12 months from its spinoff in April 2020 to establish capabilities for final separation in Q1 2021. We successfully implemented 60 cyber capabilities across all security disciplines.


Lessons Learned

As leaders, we must act as chief change agents. Communicate the value proposition early on with key stakeholders. The problem you’re solving for must be easily understood. That will lead to faster adoption.


Carrier Global