There is a thought process in place that digital transformation is initiated by technology. That’s not true. It’s driven by consumers. We all have to change our models to serve consumers better.
Sudhir Nair is a results driven global digital and tech leader with over 25 years of experience. He has an accelerated record of viable solutions impacting organizational capability and performance and he is noted for harnessing leading technologies to accomplish core business goals. Nair possesses leadership experience in the digital transformation of organizations to scale growth by using emerging technologies, methodology (lean and agile) and attracting and developing best-in-class talent. He has worked as technology executive/CIO/CTO/CDO and has been a senior leader at Fortune 100 companies in multiple industries such as banking and financial services, retail, higher education and high tech.
In the world of transformation, change management is a huge challenge. We must have the ability to explain change and define what it means in our organizations. We should help our teams recognize that they have to change as well, because if they don’t, they will have difficulties in being part of the process. One of the lessons that I have learned is to make sure that we put change management at the forefront. We also have to ensure that transformation is happening not just for transformation’s sake, but rather we are implementing transformation for the business to grow at scale.